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Privacy Policy

Melbet is committed to protecting your privacy. This Privacy Policy explains how we collect, use, secure and manage your personal information on and through our website and mobile application. By using our website and mobile application and providing personal information, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with our information practices, please do not provide us with your personal information and do not use our website and mobile application.

Scope of Privacy Policy

This Privacy Policy applies to all Melbet users and is in effect on our website, mobile application, customer support, and all other associated services. We are committed to maintaining the confidentiality and security of your information and to treating it in a fair and transparent manner.

1. Information Collection and Use

What We Collect

We may collect the following types of information:

1. Personal Information: Your name, contact details, date of birth and payment method information that you provide when you register a player account or update your information.
2. Transaction Information: Records of deposits, withdrawals, bets and other activity on our website and mobile application.
3. Information We Obtain From You: Information we receive from you when you communicate with us by email, phone, chat or other means.
4. Device and Usage Information: IP addresses, login credentials, location, browser type, email type, and other information about your device and how you use it.

How We Use Your Information

We may use your information for the following purposes:

Account Management: To open and maintain your player account.
Transaction Processing: To process deposits, withdrawals and bets.
Compliance: To comply with our legal and regulatory obligations.
Marketing and Promotions: To provide you with offers, updates and personalized information (with your consent).
Fraud Prevention: To detect and prevent unauthorized use, fraud and other financial crimes.
Internal Research and Improvement: To study user behavior and improve our website and mobile application.

2. Disclosure and Sharing

When We Disclose Your Information

1. To Regulatory Authorities: To comply with laws, prevent fraud and to investigate suspected fraud.
2. To Service Providers: To process transactions, provide marketing and technical support.
3. To Law Enforcement: For lawful purposes in the detection and prevention of fraud, money laundering and other criminal activity.
4. To Sports Organizations: To protect the integrity of our games.

We do not sell or rent your personal information to third parties.

3. Security Measures

How We Safeguard Your Information

We take all reasonable precautions to ensure your information is protected from unauthorized access, theft, and loss. We also protect your information from unauthorized use, modification or destruction. We use the following security measures:

Access and Correction

  • Length of Time We Keep Your Information: We keep your information for no longer than is necessary to fulfill the purposes we collected it or to comply with our legal obligations.
  • Disposal: We destroy or erase your information when it is no longer needed.

4. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files that are stored on your device by your web browser. By using our website and mobile application, you consent to our use of cookies to provide you with a better online experience and to facilitate website administration. We do not use cookies to collect personal information.

What Are Tracking Technologies?

Tracking technologies are used to track your activity online and may be used to personalize advertising on other websites.

What Kind of Cookies Do We Use?

1. Session Cookies: Cookies that are erased when you close your browser.
2. Persistent Cookies: Cookies that remain on your device for a certain period of time to remember your preferences.
3. Analytical Cookies: Cookies that help us study website traffic and user behavior.

How Do I Manage Cookies?

You can set your browser to accept or reject cookies and to alert you when a website tries to send you a cookie. However, rejecting cookies may limit the functionality of our website and mobile application.

What About Flash Cookies?

We may use flash cookies to personalize your experience. Flash cookies are different from regular cookies because they are stored on your device’s hard drive instead of your web browser.

5. Your Rights

As a registered user, you have the following rights:

1. Access: You can request access to your personal information that we collect.
2. Correction: You can correct or update personal information that is inaccurate or incomplete.
3. Deletion: You can request that we delete your information, except in situations where it is required by law or necessary to comply with our regulatory obligations.
4. Opt-Out: You can withdraw your consent for us to use your information for marketing and promotional purposes.

To exercise these rights, please contact us at [email protected]

6. Changes to this Privacy Policy

We may update this Privacy Policy at any time and any changes will be posted on this page. The revised Privacy Policy will take effect upon posting. We recommend that you review this Policy regularly to ensure you are aware of any changes.

Final Remarks

We are committed to protecting your privacy and safeguarding your information. If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us at [email protected]