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Responsible Gambling

Melbet and Responsible Gambling: Your Well-Being is Our Priority

Melbet believes that gambling should be a pastime, not a way to make money.
Unfortunately, gambling abuse can sometimes lead to problems. We at Melbet care about our users and make every effort to ensure that you play safely and securely on our Service without any unpleasant consequences.

The Importance of Responsible Gambling

Gambling problems are associated with poor mental health and can manifest as depression, anxiety, suicidal thoughts; they also negatively affect family relationships, work, academic performance and can lead to bankruptcy or crime.

Our Fundamental Principles

Adult Access Only

We do not permit minors to participate in the games.
Each of our users is checked for age on a regular basis to ensure that they are of legal age. If we cannot confirm a user’s age, we will need to request additional information from you to confirm that you are of legal age.

Responsible Advertising

We do not advertise our products and services to minors or those who are mentally vulnerable.
We advertise our services honestly and do not mislead users or misrepresent the services provided. Users are warned about the chances of winning and the possible risks.

Parental Control Measures

If you share a computer with a minor, you should ensure that the minor does not have access to your log-in details, passwords, or bank details.

There are programs to restrict access to gambling, such as NetNanny and Cyber Patrol.

Our Commitment to Promoting Responsible Gambling

We have a number of tools to help you gamble safely and securely on our Service.

Self-Assessment for Gambling Addiction

Do you think you may have a gambling problem? Answer yes or no to the questions below.

Are you depressed, anxious or suicidal?
Have you lost friends or family as a result of your gambling?
Are you jealous of friends who don’t have a gambling problem?
Do you feel guilty about your family and friends?
Have you ever lied about how much time and money you spend gambling?

If you answered yes to most of these questions, you may have a serious gambling problem and should seek help immediately.

Practical Guidelines for Responsible Gambling

Set a budget and stick to it.
Only gamble with money that you can afford to lose.
Don’t gamble as a way of coping with stress, depression or other problems.
Don’t gamble to chase losses by increasing your bets.

Self-Exclusion Options

We offer a self-exclusion service that allows you to close your account and exclude yourself from accessing it for a certain period of time. You can choose to close your account for 1 month, 6 months or 1 year.

While your account is closed:

Your account will be closed and your funds will be safely held.
You will not be permitted to open new accounts on our Service and Melbet will not be liable for any activity on any other account that you may open.
Requests to reopen your account before the self-exclusion period has ended will be considered on an individual basis.

Setting Limits

We also offer a maximum bet limit that can be set. Any changes to this limit will only come into effect 24 hours after it is set, giving you time to consider your bets.

We’re Here for You

If you think you have a problem or know someone who may have a problem, please contact our Support Team. We are here to help and will provide you with the tools and resources you need to get back on track.

Melbet Cares About You

Responsible gambling is at the heart of our philosophy and we are committed to ensuring that your experience on our Service is safe and secure. We want to help you ensure that gambling is just that – a fun and exciting entertainment product, not a source of harm or distress.